Program Director ICF

The Program Director oversees and manages all aspects of individual care and team member duties in assigned area.


Essential Duties and Responsibilities

· Assists Area/Regional Director in marketing services to the community; state

schools, MRA’s, etc.

· Attends individual pre-placement meetings.

· Ensures services are provided as written on the ISP.

· Ensures compliance with all regulations 

· Audits service delivery notes and day habilitation notes.

· Tracks services and reviews documentation of service providers.

· Oversees purchase of adaptive aids and necessary home modifications.

· Reviews individual utilization sheets for over/under utilization, adjusts as necessary.

· Assesses and makes suggestions regarding Team Member and individual interactions

and household activities.

· Oversees and ensures efficient use of resources including, but not limited to, costs

associated with vehicle maintenance and usage, grocery expenditures, utilities and

payroll costs.

· Responsible for duties as the Local Safety Coordinator and Rights Committee Team


· Participates in Team duties as assigned.

· Provides input to Area/Regional Director regarding regional budgets.

· Assists Area/Regional Director in resolution in Team Member/Individual complaints.

· Coordinates with Area/Regional Director on strategic planning and growth.

· Uses Daybreak’s Guiding Principles of Decision-Making to ensure the mission statement

is evident in all areas of responsibility.

· Reviews and approves time sheets. · Maintains regular attendance and timeliness to assigned duties.

Supervisory Responsibilities

· Directly supervises Program Coordinators, Residential Managers and Direct Support Professionals.

· Responsible for employment actions in respective area including, but not limited to,

interviewing, hiring, disciplining, rewarding, evaluating and terminating employees.

· Ensures all Team Members are trained on the philosophy, policies and procedures of

Daybreak and individual PDPs and needed support prior to working with an individual.

· Ensures correction action process is followed if Team Members fail to meet the required

expectations of the Company or if Company policies and/or procedures are violated.

· Ensures compliance with all federal, state, and local employment laws.

· Schedules pre-employment, random and post-accident drug screens.


Education and/or Experience

· Bachelor’s degree in Social Services field preferred or related experience

· Minimum of 3 years working with individuals with development disabilities.



· Excellent writing skills

· Outstanding communication skills

· Ability to work in a professional environment

· Extensive knowledge of the HCS, DM-MD, DADS, and TxHmL Waiver programs and TDMHMR.

· Ability to handle multiple tasks efficiently and effectively.


Language Skills

· Ability to read and comprehend instructions, manuals, and other company documents.

· Exhibits above average oral communication skills.



Assisting those we serve to enjoy productive, dignified, and fulfilling lives.