Area Director

The Area Director is responsible for planning, directing, coordinating, organizing and implementing the systems, processes and programs needed to provide services to individuals served ensuring services meet State licensing standards and contract obligations, level of service and program model. Ensures that the program and all personnel represent the Caregiver standard of care in a highly professional manner and that all program staff and contractors are adequately skilled and motivated to implement a comprehensive therapeutic model.
Essential Duties and Responsibilities:
  • Works with VP of Operations to develop and implement policies and procedures to ensure compliance with local, state and federal regulations and ensure the quality of the program delivery system.
  • Oversee recruitment, hiring/verification, training and supervision of Program Management and administrative staff and contracted service providers. Provide feedback, evaluation, motivation and direction to staff, and contractors. Ensure overall implementation of various program models. Responsible for promotion and growth of region and monitoring of Key Success Indicators for program trends and performance. Develop performance metrics and measure performance.
  • Conducts referral/placement staff meetings, communicates with staff on an ongoing basis. Supervise, facilitate and participate, as needed, in the assessment and admission process. Supervises and monitors delivery of services to children, adults and families and acts as an advocate for each. Monitors program: observes/evaluates buildings, grounds, staff, children, vehicles, etc. Intervenes in crisis situations as needed (assisting with a combative child, potential suicide attempts, runaway, angry family, etc.).
  • Provide direction to the program managers and case managers in providing consultation services to families as applicable based on the service delivery plan. Ensure that assigned therapists/case managers and contractors complete all assigned duties and maintain adequate and timely records.
  • Responsible for preventing abuse of clients by following screening requirements, attending training, communicating expectations & boundaries, ensuring accountability for policy violations, conducting investigations, and preparing reports for the BOD.
  • Maintains historical human resource records by designing a filing and retrieval system; keeping past and current records.
  • Provide oversight for the region in the development of the annual budget to ensure program success.
  • Develops policies and procedures for assigned programs; facilitates programmatic and/or operational guidelines for program and staff
  • Develop and maintain effective working relationships between staff, law enforcement officials, judicial officials, legal resources, medical professionals and other community resources
  • Provides oversight and project management for Environmental Accessibility Modifications (EAM).
  • Other duties as assigned.
Basic Qualifications
Minimum of 5 years’ prior experience working with children or adults with developmental and intellectual and/or physical disabilities required. Demonstrated ability to develop, implement and deliver effective learning and development programs, strong organizational, interpersonal and decision-making skills; or any equivalent combination of education and experience to provide the following knowledge, abilities and skills: Key Success Indicators (KSIs) include:
  • Leadership
  • Organization and Planning
  • Budgeting
  • Decision Making
  • Written and verbal communication
  • Building and leading teams
  • Conflict Resolution
  • Regulatory Compliance
Bachelor’s degree in Social Services, Child Development, Psychology or closely related field required. Master’s degree in related field preferred.